Additionally, Au provide call centre, response handling and fulfilment services for prestigious tour operator, cruise, hotel group and retail agency clients.

Mark Reid also operates teamwalking.co.uk, which offers team building, guided walks and unique corporate entertaining in the Great Outdoors.

AA Breakdown Assistance - Discounts for YTB Members.

Willow Business Support
Willow Business Support was founded by Susie Brindley, who identified a need to offer first class service and first class industry and training solutions to business. Following many years working at Yorkshire Tourist Board, and prior to that in the private sector, Susie has a wealth of knowledge and experience to share with her clients, in a supportive, confidential and constructive way. A team of experienced and professional associates, who are specialists in marketing, sales, research and event management, are now working with Willow Business Support Ltd. We also offer all of the nationally acclaimed Welcome to Excellence programme, including Welcome Host at massively discounted prices.

Willow Business Support offers planning, advice and action formulated to help businesses to achieve their ultimate goals. Our services tackle many of the challenges faced by today's small businesses. We will guide you step-by-step on planning how best to plug the holes and improve the services through which your profit is leaking every week and will deliver real measurable results!

Gillies Jones
Contemporary Personalised Gifts.

Do you need a gift for a special occasion? Have a valued member of staff leaving? An award to present?

We make exquisite hand blown glass bowls in a variety of beautiful colours. We can personalise each bowl with a name and message to make it a truly timeless, sophisticated and personal gift.

We are pleased to offer members of YTB a 10% discount on special commemorative glass pieces.

A bowl, personalised with an event or name or special details and supplied gift boxed, (excluding delivery) start from £110 for a colour bowl. (Please see our web site on the link in the header to see a sample of our work.)

Ideal as a special occasion gift for a valued member of staff and perfect as a contemporary, timeless award.

Past clients include the British Council, Yorkshire Culture, West Yorkshire Police and Princes Trust and many more.

Please do not hesitate to get in touch for more info and quote your membership number.

AY Creative Services
AY Creative Services (AYCS) is the trading arm of Audiences Yorkshire and is the region's market leader in print distribution for the creative sector, distributing 37.2 million leaflets in the last year to key regional sites.

Audiences Yorkshire
Audience development agency for Yorkshire and the Humber; providing expert audience research; marketing and audience development consultancy; mentoring; training; events and print distribution. Call us and find out how we can help deliver the results you want, on time and on budget.

EasyBook
EasyBook is a PC based "Booking Management and Guest Database" tool for Hoteliers, Guesthouse and B&B owners. The software is provided by Western Business Systems Ltd of Blackpool, Lancashire. The software is an affordable and easy to use system, designed to assist owners/managers and staff in the day to day running of their accommodation operations. EasyBook includes full booking management (availability chart, occupancy information, deposits & payments, confirmation letters & bills), guest database, marketing manager and housekeeping and financial management reports. EasyBook has been on the market since 1999 and is now used in over 750 businesses worldwide. In February 2008, Western released a "live link" to the "eGuest" Online Bookings System to provide online availability information and allow for bookings to be made online and received directly into EasyBook. There is a FREE 30 day trial of the software available either via download from the EasyBook website (www.easybookonline.com) or on cdrom. The standard cost of a registered licence for EasyBook is £250 including VAT. There is a special discounted offer price of £225 including VAT for YTB Members. For more information about EasyBook please contact Western Business Systems on 01253 298111 or through the EasyBook website.

Shortridge Ltd.
Shortridge Ltd. offers laundry services and linen and work wear hire. We use excellent machinery and a traditional approach of hand feeding and finishing to ensure high quality standards.

We currently serve some of the most prestigious and well-known accommodation providers and restaurants in the North and Scotland. Our new depot in Thirsk will enable us to offer our first class service to businesses in North Yorkshire. Please contact George Holliday on 01845 518044 or thirsk@shortridge.co.uk to discuss our special starter rates for Yorkshire Tourist Board members.